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COMMON QUERIES

Frequently asked questions
General
- 01Flo Med Spa & Wellness is a wellness and medical spa focused on enhancing your health, beauty, and overall well-being. We combine medical expertise with compassionate care, offering treatments that help you look and feel your best—from weight loss and IV therapy to aesthetic enhancements.
- 02We recommend booking a consultation if you’re unsure which treatment is best for you. Our $50 consultation allows you to discuss your goals, review treatment options, and create a personalized plan with our nurse practitioner.
- 03You can easily book online through our website by selecting the service that interests you and choosing your preferred date and time. A confirmation email or text will be sent once your booking is complete.
- 04Your first visit includes a brief medical review, discussion of your goals, and a personalized plan tailored to your needs. For weight loss or IV therapy, we’ll perform a biometric assessment to track your progress safely and effectively.
- 05Our weight loss programs include GLP-1 injections (such as Semaglutide or Tirzepatide), a personalized nutrition plan, biometric monitoring, and optional IV therapy to support hydration and metabolism.
- 06IV therapy delivers vitamins, minerals, and hydration directly into your bloodstream for faster, more effective absorption. Each blend targets specific wellness goals such as energy, recovery, immunity, or beauty enhancement.
- 07The frequency depends on the service and your goals. For example, IV therapy can be done weekly or bi-weekly, while weight loss follow-ups are usually monthly. Our provider will help determine the best schedule for you.
- 08We accept major debit and credit cards through Square, After pay and FSA .
- 09We ask that you provide at least 24 hours notice to reschedule or cancel your appointment to avoid cancellation fees.
- 10Yes. A $50 non-refundable deposit is required at the time of booking to secure your appointment. If a patient is a no-show, the deposit will be applied toward the no-show fee, and a new $50 deposit will be required before rescheduling another appointment. If a patient cancels with at least 24 hours’ notice, the deposit will be credited toward their next visit. This policy ensures appointment availability and allows us to provide the best scheduling experience for all patients.
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